Sr. Director Strategic Business systems

Job Details

Description

Who we are:

IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients – 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1

Our delivery model is trusted by national Managed Care Organizations (MCOs), physicians and patients, positioned with over two decades of expertise as the market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services. We currently serve over 2 million lives throughout the nation and the Commonwealth of Puerto Rico.

Join our team as we strive for excellence through teamwork delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

Full time team members competitive compensation package, include but not limited to;

  • Medical, Vision, Dental, Short- and Long-term insurance
  • Paid Federal Holidays
  • Inclusive rich sick and vacation paid days
  • Employer paid life insurance
  • 401K with employer contribution
  • Wellness program with reward incentives
  • Employee recognition and reward programs
  • Comprehensive paid training program

What Will You Be Doing

The Sr. Director Strategic Business Systems is a key strategic leadership position within our IT organization, acting as a senior subject matter expert on the company’s core business systems (including MedTrac, our proprietary home health and utilization management application, Brightree, Kinnser, and HealthEdge HealthRules Payer core claims platform). This role is responsible for developing deep functional and technical expertise and providing strategic insights and recommendations regarding the business systems landscape. Working closely with the CIO and the Sr. VP Technology and IT Operations, and business leaders, the Sr. Director will help define technology components of business strategy. This role acts as a true business partner, understanding operational needs and educating stakeholders on how technology, including automation and GenAI, can drive efficiency and cost savings.

The Sr. Director will collaborate closely with the Strategic Initiatives team (PMO), providing critical system knowledge to inform the portfolio roadmap and support project execution managed by the PMO. Possessing very strong communication skills, this individual must effectively articulate complex system concepts and provide realistic recommendations. The ideal candidate will leverage deep business systems, process, and healthcare knowledge to identify opportunities for innovation and improvement, embodying our company values of service with compassion, accountability, integrity, collaboration, and innovation.

What Will You Need To Succeed

  • Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related discipline.
  • Minimum of 10 years progressive experience managing business systems, preferably within a healthcare or managed care environment.
  • Demonstrated experience leading strategic technology initiatives, collaborating closely with operational stakeholders to improve business processes.
  • Proven expertise with healthcare business systems, including claims platforms, home health solutions, or utilization management systems.
  • Strong analytical skills with experience in assessing complex business requirements and translating them into effective technology solutions.
  • Excellent interpersonal and communication skills, with a track record of clearly articulating technical concepts to non-technical audiences.
  • Experience evaluating and recommending new technologies or solutions to drive business efficiency and operational improvements.
  • Demonstrated experience in managing vendor relationships and effectively collaborating with cross-functional team

Join our team as we strive for excellence through teamwork, where our patients are #1!

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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