Chief Operations Officer

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Position Overview

We are seeking a dynamic and visionary COO to lead Reliance Medical Transport. The ideal candidate will embody our core values, driving the company forward through strategic business development, operational excellence, and inspirational leadership. This role demands a balance of passion for customer service, dedication to employee growth, and a commitment to continuous improvement in all aspects of our operations.

Key Responsibilities

  • Business Development (60%): Actively network to seek and secure new business opportunities. Enhance our capacity to win and sustain new contracts, ensuring the company’s growth and expansion.
  • Operations Management (35%): Oversee day-to-day operations, aiming for the highest standards of efficiency and effectiveness. Implement strategies for continuous operational improvement.
  • Additional Duties (5%): Undertake other responsibilities as directed, contributing to the company’s overall success.

Temperament Qualities

  • Motivational
  • Caring
  • Strategic
  • Highly motivated (driven)

Required Qualifications

  • Proficient in medical terminology.
  • Minimum of 5 years in management experience.
  • Proven track record networking skills.
  • Strong sales and contract negotiation skills.
  • C-suite executive level management experience.
  • A proven track record of leading high-performing teams.

Preferred Qualifications

  • MBA or equivalent qualification.
  • Background in emergency medical services (e.g., EMT, Paramedic).
  • Experience with medical billing, budget management, fleet management, HR, and government contracts.

Job Skills

  • Exceptional customer service.
  • Leadership and team management.
  • Influencing others.
  • Personal accountability.
  • Achieving results.
  • Resiliency.

Salary Range

$135,000 – $150,000

Benefits

  • Comprehensive health benefits (Dental, Vision, and Medical Insurance) – 100% Company Paid.
  • Life Insurance and Disability Benefits – 100% Company Paid.
  • Financial Rewards: 401(k) Plan with Employer Match, Bonuses, performance incentives and Company-Paid High-Quality Uniforms.
  • Work/Life Benefits: Paid Vacation, Paid Sick Time, Flexible Hours, and 11 Company Paid Holidays.
  • Career Development Opportunities: Access to Continuing Education Resources and Career Advancement Opportunities.
  • Wellbeing Benefits: Employee Assistance Program (EAP) and In-House Chaplain.
  • Military Hiring opportunities for veterans.
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