The University Office of Evaluation and Educational Effectiveness (UOEEE) promotes educational effectiveness by providing expert programs, resources, and services in social science research and evaluation; outcomes assessment; and testing and measurement for the university and its constituents.

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Profile

Administrative Operations Manager 3

Job Family

Administrative Operations

Time Type

Full time

Max Pay – Depends On Experience

$95,000.00 USD Annual

Job Description

Salary range: $80,000 – $95,000 per year; offered salary is dependent on experience.

Under administrative direction, the Associate Director is responsible for designing, leading, implementing and/or evaluating institutional assessment initiatives, consulting on improving the quality of assessment practices and outcomes, providing training and developing assessment tools and resources, and contributing to a positive culture of assessment at ASU. This position reports to UOEEE’s Director of Assessment.

Essential Duties

• Works closely with the Assessment Director and other university officials in planning, overseeing, implementing, and evaluating university assessment processes and practices, including academic program and general education assessment.
• Facilitates the development and implementation of effective assessment practices and resources in order to support faculty and student success.
• Oversees administration of rubric-based scoring of student artifacts for general education assessment, including determining/developing rubrics, training/coaching of raters, verification of inter-rater reliability, analysis/interpretation of data, and reporting/presentation of results.
• Supports the ongoing development and revision of the institution’s assessment website and Canvas course, tools, and resources.
• Serves as a resource and provides consultation on effective assessment practices including valid and reliable methodologies; development of instruments and rubrics; analysis, interpretation and reporting on results; and use of data for program improvement.
• Reviews and provides feedback on program assessment plans and reports ensuring assessment practices meet university and accreditation standards.
• Delivers training, presentations and workshops; facilitates formal/informal information sharing around assessment.
• Provides support in the development of learning outcomes, assessment plans, curriculum maps, signature assignments, and rubrics to assess student learning.
• Analyzes, and summarizes assessment data.
• Prepares administrative, research and accreditation reports, and assessment newsletters.
• Supports a culture of assessment across the diverse range of offerings and disciplines at ASU.
• Stays abreast of national trends in higher education assessment, institutional effectiveness, and accreditation through readings, workshops and professional development.
• Develops and maintains effective relationships with university administrators, faculty and staff, and representatives of outside agencies.
• Hires, trains, coaches, supervises, and evaluates assigned assessment staff.
• Provides training, guidance, and support to users of ASU’s Assessment Portal and Watermark assessment management system.
• Oversees and manages the set up and use of Watermark assessment software.
• Oversees the development of assessment data tagging dashboards.

Desired Qualifications

• Evidence of a Master’s degree in a related field with research, evaluation, and/or assessment emphasis AND five (5) years of related administrative experience which includes three (3) years of supervisory experiences OR a Doctoral degree in a related field with research, evaluation, and/or assessment emphasis AND three years of related administrative experience, which includes three (3) years of supervisory experience.
• Demonstrated administrative, managerial, and/or supervisory experience in a higher education setting. Experience in supervising professional staff in a collaborative research, evaluation, and/or assessment setting.
• Demonstrated knowledge of best practices in assessing student learning in a higher education setting, including assessment systems, theories, practices, analytic techniques, and related current literature.
• Demonstrated understanding of higher education accreditation requirements.
• Experience in leading the assessment of student learning outcomes, program evaluation, accreditation, and/or institutional effectiveness in a higher education setting.
• Experience in designing and launching assessment processes, practices, and tools.
• Experience in using LMS and assessment management software, such as Canvas and Watermark.
• Experience in overseeing multiple, complex projects and meeting deadlines in a fast-paced environment.
• Experience in designing, developing, coordinating, and evaluating programs.
• Experience in providing consultation to higher education administrators, faculty and staff on assessment projects, processes, and/or best practices.
• Experience in communicating complex information effectively (written/verbal form) to a variety of audiences, including university and external constituents.
• Experience in delivering presentations, workshops, instruction, and/or training in a professional setting.
• Experience in analyzing and summarizing quantitative and qualitative data in narrative and graphical/tabular formats.
• Experience in working collaboratively with individuals at multiple levels, in diverse roles, and with diverse perspectives.

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Evidence of effective communication skills. Regular use of standard office equipment including, but not limited to: computer workstation/laptop {keyboard, monitor, mouse), printer, fax, copier, calculator, telephone and associated computer technology. Position involves travel to other metropolitan ASU campuses for meetings.

Minimum Qualifications

Bachelor’s degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement

Driving is not required for this position.

Location:

Campus: Tempe

Funding

No Federal Funding

Instructions to Apply

Current Employees And Students Should Apply Directly Within Workday Using The Jobs Hub. Use This Link And Log In Using SSO

https://www.myworkday.com/asu/d/inst/1$9925/9925$5624.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Required

Preferred

Job Industries

• Other