Director Client Management

  • The individual is responsible for becoming first and foremost a client partner. We expect them to create win/win outcomes that will lead to revenue growth for Epsilon PeopleCloud Digital Media Solutions. We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Epsilon PeopleCloud Digital Media Solutions can help clients achieve their business goals
  • Lead internal resources for the preparation and delivery of objective based solutions for clients
  • Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals
  • Effectively facilitate day-to-day management of account both internally and externally
  • Build relationships with key stake holders including the partner strategy team, marketing, analytics, and key decision makers and influencers at the organization
  • Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful.
  • Negotiate with client’s key decision makers and influencers to create positive outcomes for Epsilon PeopleCloud Digital Media Solutions and the client.
  • Develop a roadmap for success over time that will enable client satisfaction, growth and trust. Ultimately aspire to become the Client’s Trusted Advisor.

Requirements

  • 10+ years of professional sales & marketing business experience; team management/leadership experience
  • Client management experience or sales experience (client side, ad solutions, direct marketing, agency experience) Retail Media experience preferred
  • Multi-disciplined marketer who is versed across key marketing components including strategy, analytics, media performance, forecasting.
  • Self-motivated – able to identify opportunities, new business, and market gaps.
  • Ability to assess client objectives and formulate strategy directly to those client objectives utilizing Epsilon PeopleCloud Digital Media Solutions’ full product offering.
  • Comfortable with consultative sales and solution selling
  • Strong business and strategic planning acumen
  • Solid quantitative background with an understanding of analytic tools and techniques
  • Understanding of marketing program design, execution, and measurement
  • Manage large, sophisticated sales processes internally involving forecasting, media, analytics, product marketing, product support & account management.
  • Demonstrate industry expertise, thought leadership, grasp of macro-economic environment and be a trusted advisor
  • Strong negotiation skills
  • Effective communication across multiple levels of an organization
  • Works well in a team/highly collaborative environment
  • Demonstrated sales & business development experience
  • Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software (i.e. Salesforce.com)
  • BA/BS with strong academic record preferred. MBA a plus.
#LI-DNI
Get Interview Coaching

GatedTalent consolidates jobs from a variety of sources. Users of the “Talentis” and “FileFinder” executive search CRMs are able to publish jobs to the site with links from inside their core business apps. These are supplemented by jobs added by our own researchers and those provided by a third party job aggregation service. Please note that GatedTalent staff are not directly involved in the recruiting process.

Recruiting Brief

You don't have credit card details available. You will be redirected to update payment method page. Click OK to continue.