SUPERVISES | N/A

STATUS | Full-Time

Company Background

The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men’s and women’s professional teams – the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.

Purpose of the Job

This role is responsible for the overall upkeep and smooth functioning of the office environment, ensuring the facility is well-maintained and operational. In addition, the role involves booking and scheduling all internal and external events, while also managing key client and business relations to support professional and welcoming workplace experience. The ideal candidate will coordinate day-to-day operations, liaise with vendors and service providers, and serve as the point of contact for event logistics and client interactions.

Duties And Responsibilities

• Oversees and facilitates field usage and scheduling, including events, leagues, practices, and rentals.
• Manages day-to-day operations of the HSP front office, ensuring an organized and professional environment.
• Managing the park’s budget, including expenses, revenues, and financial reporting.
• Provides exceptional customer service to rental groups, leagues, nonprofits, tournaments, and other stakeholders.
• Coordinate the Operations activities with team operations for the Houston Dynamo and Houston Dash to assure facility readiness and smooth day-to-day operations.
• Serves as the venue liaison for visiting international teams, coordinating logistics and accommodations.
• Ensuring the park’s infrastructure, including fields, buildings, and equipment, is well-maintained and safe.
• Assists in the planning and execution of major events, including tournaments, showcases, and community engagements.
• Investigates, analyzes, and resolves operational problems and complaints.
• Responsible for game day support for the Houston Dynamo Next Level Pro and Academy teams.
• Builds and sustains positive relationships within the local and regional sports community.
• Acts as the facility safety representative, ensuring adherence to safety protocols and organizational standards.
• Coordinates with internal departments to maintain and improve shared spaces and common areas.
• Ensures preventive maintenance schedules, emergency procedures, safety, and Risk Management policies are developed and implemented.
• Manages inventory of facility supplies and equipment; handles procurement and restocking as needed.
• Ensures compliance with all applicable safety, health, and building regulations at the local, state, and federal levels.
• Supports the development and implementation of emergency preparedness plans, including evacuation procedures and incident response.
• Coordinates outsourced services such as janitorial, landscaping, and waste management to ensure quality and consistency.
• Leads or assists with facility improvement projects, renovations, and capital upgrades.
• Performs other duties as assigned to support organizational goals and facility excellence.

Qualification Requirements

• Bachelor’s degree in sports management, event management, and/or finance or relevant experience – Preferred.
• 3-5 years of experience in athletic venue operations.
• Must be able to work non-traditional hours including some holidays, nights, and weekends.
• Proficiency in Microsoft Office programs especially Microsoft Excel.
• Bilingual English/Spanish – Preferred.

Knowledge, Skills, Abilities, And Other Attributes

• Strong communication, organizational, and interpersonal skills.
• Must possess positive personality with strong desire to work in the Sports Industry.
• Ability to identify problems and their root causes, and to develop and recommend effective solutions.
• Exceptional written and oral communication skills at all levels of the organization and with external contacts Superior level of detail orientation, accuracy, and sense of urgency.
• Maintains Organizational Core Competencies.

Organizational CORE Competencies

• Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives. v Collaborative – Works collaboratively with others to achieve organizational outcomes.
• Progressive – Open minded, accepting, creative, and innovative in approach.
• Values Driven – Being ethical in decision making and operating with professional integrity.
• Agile – Achieves personal and organizational success within a changing, dynamic and complex environment. Ability to handle ambiguity.

Other Information

Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization’s growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.