The Director of National Accounts will lead a strategic portfolio of high-value clients, including publicly traded enterprises and franchised dealer groups. This individual will be accountable for driving revenue growth through both organic expansion and new client acquisition. Success in this role requires a collaborative approach across all departments, a strong sense of urgency in resolving client issues, and the ability to lead high-impact presentations to executive stakeholders—both internally and externally.

Key Responsibilities

• Provide strategic leadership to a team of National Accounts professionals, ensuring exceptional service delivery and client satisfaction.
• Achieve annual sales and revenue targets by expanding existing relationships and securing new national account partnerships.
• Cultivate strong cross-functional relationships with key departments including Risk, Sales Operations, Finance, and Client Services.
• Establish and maintain a structured communication cadence with all major accounts to ensure alignment and transparency.
• Demonstrate agility and urgency in addressing client needs and resolving escalations.
• Approve and oversee standard operating procedures for the effective management of national accounts.
• Identify, pursue, and convert new business opportunities to support long-term growth.
• Deliver regular updates to senior leadership on account performance, opportunities, and risks.
• Monitor and report on key performance indicators (KPIs) to ensure alignment with strategic objectives.
• Proactively flag potential risks and recommend mitigation strategies to protect business interests.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum of 8 years of experience in Finance & Insurance (F&I), within the automotive warranty or insurance sectors.
• Demonstrated success in building and managing high-performing sales teams.
• Exceptional leadership, communication, and interpersonal skills.
• Proven ability to influence senior stakeholders and drive strategic initiatives.

Company

iA American Warranty, L.P.

Posting End Date

2025-05-20

About Us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.