Year Round
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT’S IN IT FOR YOU?

Stratton’s team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass – free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

A new position, the Director of Clubs & Memberships will drive strategy and the success of Stratton Mountain Resort’s premium experiences and offerings. This dynamic leader will work with the existing leaders of the Stratton Mountain Club, the Stratton Mountain Golf Club and the Stratton Fitness and Training Center to drive strategic growth and enhance existing offerings. Reporting to the Resort President and a key member of the Senior Leadership Team, this individual will collaborate on resort-wide strategic planning initiatives while also engaging with functional teams within Alterra Mountain Company.

ESSENTIAL DUTIES

Strategic Program Development & Innovation

Work with the existing leaders of the Mountain Club, Golf Club and Fitness Center to assess needs for incremental premium offerings as well as evolving current membership services and benefits, incorporating feedback from members & industry trends

Collaborate with the VP of Premium Hospitality and other Alterra resources to understand best practices and new opportunities to increase premium offerings for Stratton homeowners and guests

Operational Oversight

Work with existing management to oversee operations of the Fitness Center, Golf, Homeowner Memberships & Stratton Mountain Club to ensure high standards of service and quality

Oversee department heads to ensure alignment of operations with strategic and financial goals

Contribute to the overall strategy and goals of Stratton Mountain Resort as a member of the SLT

Membership Development & Retention

Develop and execute strategies to attract new members and retain current members

Lead the homeowner membership programming to deliver valuable packages and experiences

Develop additional elevated access programs, including premium membership offerings and VIP services

Financial Management

Develop, manage & monitor the budget for the assigned lines of business

Oversee capital annual capital projects, including growth and maintenance priorities

People Leadership

Lead, mentor and manage the Stratton Mountain Club, Fitness Center and Golf teams

Provide ongoing professional development to direct reports and future leaders

Establish clear goals and expectations for the team, ensuring alignment with overall resort goals and company values

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS

Education:
Bachelor’s degree in business, hospitality, or a related field, or equivalent practical experience

Experience:
Minimum of ten years in a leadership role within a premium and/or membership-driven environment, preferably in fitness, golf, or private clubs or applicable experience

Exceptional interpersonal and communication skills, with the ability to effectively engage with a diverse group

Proven leadership abilities with experience in managing and motivating teams

Strong financial acumen, with demonstrated experience managing budgets and resources

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer