• Working in a startup allows to have an impact on company and industry!|Offering greater flexibility and autonomy in a fast-growing environment!

About Our Client

My client is a leading online platform providing broad solutions and content to audience. The mission is simple yet ambitious: to make fun, accessible, and impactful for all. They believe that everyone deserves the opportunity to pursue their passions, and pursue personal and professional growth, regardless of their background or circumstances.

Job Description

Business Strategy and Planning:

• Develop and execute the business unit’s strategic plan, in alignment with the overall company objectives and market trends.
• Identify new market opportunities, industry trends, and customer needs to drive business growth and competitive advantage.
• Define clear business goals, objectives, and key performance indicators (KPIs), and monitor progress towards achievement.

Sales and Revenue Generation:

• Lead the sales team in developing and executing effective sales strategies to drive revenue growth and meet or exceed sales targets.
• Establish and maintain relationships with key clients, partners, and stakeholders to identify opportunities for upselling, cross-selling, and new business development.
• Monitor sales pipeline, forecast accuracy, and sales performance metrics, and take proactive measures to address any gaps or challenges.

Product Development and Innovation:

• Work closely with the product development team to define the product roadmap and prioritize feature enhancements and new product initiatives.
• Gather customer feedback, market research, and competitive insights to inform product decisions and ensure alignment with customer needs and market demands.
• Drive innovation and continuous improvement in product offerings, ensuring that remains at the forefront of technology innovation and market leadership.

Team Leadership and Management:

• Build and lead a high-performing team, providing guidance, coaching, and mentorship to team members to drive performance and professional growth.
• Foster a culture of collaboration, accountability, and innovation within the business unit, ensuring that all team members are aligned with the company’s values and objectives.
• Recruit, onboard, and develop top talent to strengthen the team and support the long-term growth and success of the business unit.

Customer Success and Satisfaction:

• Ensure high levels of customer satisfaction and retention by delivering exceptional service, value, and support to clients throughout their lifecycle.
• Collaborate with the customer success team to develop and implement customer success strategies, programs, and initiatives to drive adoption, usage, and loyalty.
• Proactively address customer feedback, concerns, and escalations, and take appropriate actions to resolve issues and strengthen customer relationships.

The Successful Applicant

• Bachelor’s degree in business, marketing, computer science, or related field; MBA or equivalent preferred.
• 5 years of experience in a leadership role, with a proven track record of success in driving business growth and managing high-performing teams, preferably in the B2B business service, SaaS, enterprise industries (e.g. e-learning, online B2B platform, HR B2B service, B2B payment service and etc.).
• Deep understanding of enterprise solutions, market dynamics, and customer needs, with the ability to develop and execute effective business strategies and plans.
• Strong sales acumen, with experience in leading complex sales cycles, negotiating contracts, and building strategic relationships with key clients and partners.
• Excellent communication, interpersonal, and leadership skills, with the ability to inspire and motivate teams, influence stakeholders, and drive alignment towards common goals.
• Strategic thinker with a results-oriented mindset, capable of identifying opportunities, solving complex problems, and making data-driven decisions to achieve business objectives.
• Proven ability to thrive in a fast-paced, dynamic environment, adapt to changing market conditions, and lead teams through periods of growth and transformation.

What’s on Offer

• Impactful Work: Joining them means being part of a mission-driven organization that is dedicated to empowering individuals to pursue their passions and achieve their goals (everyone can be somebody with their expertise). As a leader of the team, you’ll have the opportunity to make a meaningful impact on the lives of learners around the world.
• Collaborative Culture: My client values collaboration, teamwork, and diversity. You’ll have the opportunity to work alongside talented and passionate individuals from diverse backgrounds, exchanging ideas, sharing knowledge, and learning from one another. Together, they’ll tackle challenges, celebrate successes, and create a supportive and inclusive work environment.
• Positive Impact: isn’t just about a job – it’s about being part of a movement to transform the industry and make a positive impact on society. As a member of the team, you’ll have the satisfaction of knowing that your work is contributing to the greater good and helping to empower individuals to unlock their potential and pursue their dreams.
• Flexibility and Autonomy: They offer greater flexibility and autonomy compared to more traditional corporate environments. Employees have the freedom to work remotely, set their own schedules, and pursue projects that align with their interests and strengths, fostering a healthier work-life balance and greater job satisfaction.

Contact: Will Lin

Quote job ref: JN-042024-6388315