TITLE:
Head of Employee Experience, Internal Systems
Title: Head of Employee Experience, Internal Systems
Reports To: Global Head of Recruitment and HR Business Operations
Location: Richmond, VA
Indivior is a global pharmaceutical company working to help change patients’ lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of OUD. Indivior is dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs over 1,000 individuals globally and its portfolio of products is available in over 30 countries worldwide. Visit www.indivior.com to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/indivior.
POSITION SUMMARY: The Head of Employee Experience, Internal Systems is responsible for overseeing the strategic planning, implementation, and management of HR information systems (HRIS) and technology solutions for the Human Resource organization. This role ensures that HR technology aligns with the company’s goals and enhances the efficiency and effectiveness of HR operations.
ESSENTIAL FUNCTIONS:
The responsibilities of this role include, but are not limited to, the following:
- Strategic Planning: Develop and execute a comprehensive HR technology strategy that supports the company’s objectives and enhances HR processes.
- System Management: Oversee the selection, implementation, and maintenance of HRIS and other HR-related software systems.
- Data Management: Ensure the integrity, security, and accuracy of HR data. Implement data governance policies and procedures.
- Process Improvement: Identify opportunities to streamline HR processes through technology. Lead initiatives to automate and improve workflows.
- Vendor Management: Manage relationships with HR technology vendors. Negotiate contracts and ensure service level agreements are met.
- Team Leadership: Lead and mentor a team of HR IT professionals. Foster a collaborative and innovative work environment.
- Compliance: Ensure HR systems comply with legal and regulatory requirements. Stay updated on changes in HR technology and data privacy laws.
- Reporting and Analytics: Develop and deliver HR metrics and analytics to support decision-making. Provide insights on workforce trends and performance.
- Budget Management: Manage the HR IT budget. Monitor expenditures and ensure cost-effective solutions.
MINIMUM QUALIFICATIONS:
- Education: Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field. Master’s degree preferred.
- Experience: Minimum of 8-10 years of experience in HRIS management or HR technology roles, with at least 5 years in a leadership position.
- Skills:
- Strong understanding of HR processes and systems.
- Proficiency in HRIS software (e.g., SAP SuccessFactors, Workday).
- Excellent project management and organizational skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to lead and motivate a team.
- Certifications: HR or IT certifications (e.g., SHRM-CP, PMP) are a plus.
- HRIS Expertise: Deep understanding of HR information systems and software (e.g., SAP SuccessFactors, Workday).
- Data Management: Proficiency in data governance, security, and analytics.
- Project Management: Ability to manage complex projects, including system implementations and upgrades.
- IT Knowledge: Strong foundation in IT principles, including software development, database management, and cybersecurity.
COMPETENCIES/CONDUCT:
In addition to the minimum qualifications, the employee will demonstrate:
- Strategic Planning: Skill in developing and executing HR technology strategies that align with organizational goals.
- Leadership: Ability to lead, mentor, and motivate a team of HR IT professionals.
- Vendor Management: Experience in managing vendor relationships and negotiating contracts.
- Budget Management: Competence in managing budgets and ensuring cost-effective solutions.
- Communication: Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.
- Collaboration: Ability to work effectively with HR, IT, and other departments to achieve common goals.
- Problem-Solving: Strong analytical skills to identify issues and develop innovative solutions.
- Adaptability: Flexibility to adapt to changing technologies and business needs.
- Regulatory Knowledge: Understanding of legal and regulatory requirements related to HR technology and data privacy.
- Attention to Detail: Ensuring systems and processes comply with relevant laws and standards.
- Data Analysis: Ability to interpret and leverage HR data to provide insights and support decision-making.
- Reporting: Skill in developing and delivering comprehensive HR metrics and analytics.
BENEFITS:
Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:
- 3 weeks’ vacation plus floating holidays and sick leave
- 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit sharing contribution equal to 4% of your eligible pay
- U.S. Employee Stock Purchase Plan- 15% Discount
- Comprehensive Medical, Dental, Vision, Life and Disability coverage
- Health, Dependent Care and Limited Purpose Flex Spending and HSA options
- Adoption assistance
- Tuition reimbursement
- Concierge/personal assistance services
- Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
- Gym, fitness facility and cell phone discounts
GUIDING PRINCIPLES:
Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
COMPLIANCE OBLIGATIONS:
Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:
Employee Obligations:
- Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure
- Risk IQ: Know what policies apply to your role and function and adhere to them.
- Speak Up: If you see something, say something.
Manager Obligations:
- Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure
- Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
- Model and reinforce a Speak Up culture on your team.
The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.
EQUAL EMPLOYMENT OPPORTUNITY
EOE/Minorities/Females/Vet/Disabled
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