About Us

We are a leading integrated media and marketing services company at the heart of a community of over 590,000 UK healthcare professionals. With more than 30 years of experience, we produce industry-leading content and experiences through our award-winning brands, publications, and events. Our dynamic live and virtual events programme plays a critical role in our audience engagement strategy – from intimate meetings to flagship conferences for 300+ attendees. We are a Great Place to Work and UK’s Best Workplaces for Women certified employer, offering a competitive salary of £42,000 to £45,000 per annum (depending on experience) along with a range of benefits including 28 days annual leave (rising to 30 days after 2 years) excluding bank holidays, private healthcare insurance, flexible working and more.

About The Role

We are seeking an experienced and strategic Head of Logistics to lead the planning and operational delivery of our expanding portfolio of live and virtual healthcare events on a hybrid (part-time home / 1 day minimum per week in the office) basis. This is a pivotal leadership role within our events team, responsible for shaping and executing the end-to-end logistical strategy for over 40 events annually – including mid-scale conference-exhibitions, virtual events, bespoke client meetings and a prestigious Awards Ceremony.

You will manage all logistical operations across the event lifecycle – from venue sourcing and supplier negotiation to cost tracking, on-site delivery and post-event analysis. The successful candidate will be a senior events professional with a strong background in conferences and exhibitions, ready to take ownership of operational excellence, improve processes, and drive standards across the team and portfolio.

Key Responsibilities:

• Lead the operational strategy and delivery of a nationwide portfolio of events, ensuring consistency, efficiency, and a first-class delegate and exhibitor experience.
• Oversee venue sourcing, negotiation, and contracting, maintaining strong relationships and securing best-value deals.
• Build and manage relationships with key suppliers, including AV, exhibition contractors, logistics, catering, and staffing providers.
• Oversee floorplan creation and development, managing venue and exhibition layouts to optimise flow and experience.
• Own the exhibitor operations process: managing logistics, manuals, communication, deliverables, and post-event feedback.
• Oversee all aspects of on-site execution: show build, registration, speaker and exhibitor liaison, and team briefings.
• Lead the creation of event documentation, including critical paths, run-of-show schedules, risk assessments, and onsite guides.
• Manage logistics budgets, delivering events on time and within financial targets.
• Collaborate closely with the Event Director and Sales, Marketing, and Production teams to ensure operational requirements are integrated early and effectively.
• Support the continual improvement of internal processes and systems to streamline operations and enhance delivery.
• Mentor and oversee junior operations team member, sharing best practices and supporting their development.

Skills and Experience:

• Minimum 5 years of experience in logistics or operations for conferences and exhibitions, including leadership responsibilities.
• Proven ability to manage large-scale events and multiple concurrent projects with complex stakeholder needs.
• Strong commercial acumen with experience in budget creation and financial management.
• Excellent negotiation, communication, and relationship-building skills.
• Meticulous attention to detail and a high standard of event execution.
• Demonstrated ability to thrive under pressure and adapt in fast-paced environments.
• Proficient in Microsoft Office; experience with event software and floorplan tools is advantageous.
• Willingness to travel across the UK with overnight stays as required.

Why Join Us:

• Be a strategic leader in a fast-growing, mission-driven business at the intersection of healthcare, media and events.
• Work on high-impact events that directly engage healthcare professionals and shape industry conversations.
• Hybrid working with a central London office located near Bank, St Paul’s and Barbican.

Job Details:

• Location: Central London (Hybrid)
• Reporting to: Events Director
• Expected start date: Beginning of August 2025

How To Apply

If you would like to join a progressive company with excellent career prospects and want to be part of our journey, then we are looking forward to hearing from you! Please send your CV and covering letter to the link provided by 30th June 2025. Please note that we may close the recruitment process early if the right candidate is found before the application deadline, so don’t delay and apply.

Due to the expected high volume of applications, only successful candidates will be contacted. No recruitment agencies please.