IT Outsourcing Manager Vice President

Job Title: IT Outsourcing Manager
Purpose: Fulfill regulatory necessities to adhere to EBA Outsourcing Guidelines for SSBI IT contracts, which require oversight in adherence to EBA outsourcing guidelines (Service Review, KRI Monitoring, etc.).
Job Description: The IT Outsourcing Business Analyst will support the IT Outsourcing Controlling & Oversight function, ensuring that outsourced IT services provided to the bank by both group-internal and external vendors are appropriately overseen. The scope includes all IT outsourcing activities across all branches in Europe.
Key Responsibilities:
  • Ensure compliance with EBA Outsourcing Guidelines for SSBI IT contracts.
  • Support the assessment of the impact of IT Outsourcing activities, including associated risks, while taking relevant regulations into account (e.g., MaRisk, BAIT).
  • Determine and implement additions and changes to the IT Outsourcing methodology in response to new regulatory requirements (e.g., DORA).
  • Support the design, documentation, and implementation of further improvements to IT Outsourcing processes, leveraging existing internal control mechanisms, systems, and best practice methodologies.
  • Maintain and enhance appropriate IT Outsourcing governance controls, including reporting, service reviews, and escalations.
  • Maintain appropriate documentation, including risk assessments, inventories, reporting, and policies/procedures.
Qualifications:
  • Bachelor’s Degree or equivalent in a technical discipline and/or demonstrable experience within a similar technology role.
  • 8+ years of relevant Financial Services experience with a good understanding of current Outsourcing Banking Regulations and IT Governance principles.
  • Good understanding of associated processes and tools such as Procurement, Information Security, Service Review, SLAs/KPIs/KRIs.
  • Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint).
  • Proficiency in English
Experience:
  • Excellent communication, interpersonal, organizational and writing skills.
  • Proven ability to collaborate and drive execution at all levels within the organization in a regionally diverse environment.
  • Good networking abilities locally, across other European legal entities, and at the group level.
  • Ability to influence senior management through both personal interactions and the creation and delivery of presentations.
  • Ability to solve problems, develop alternative approaches to problems, and resolve conflicts.
Required:
  • Teamwork and collaboration-oriented with very good interpersonal and organizational skills.
  • Ability to exercise sound judgment as well as to ensure accuracy and quality.
  • Tenacious self-starter with a keen sense of accountability, ownership, commitment to work, and passion for delivering results.
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