As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About The Role

Accountable for program delivery for of digital initiatives to service over 20k+ premier advisor and multiple projects.

Provide best practice and delivery governance over the project delivered by BAU (business as usual) and new projects provided by vendors, nearshore and internal resources. Manages project stake holders across the business and group office.

Roles & Responsibilities

Portfolio Management

• Maintain the portfolio of project and BAU initiative to provide a single view of the agency platform finances and strategic platform roadmap with drill down to features and product objectives
• Work closely with other peers to communicate to other stakeholders of the platform priorities and roadmap

Business Enablement Leadership

• Engage in leading initiatives as the appointed digital business analysis lead for projects >$USD2m
• Lead and manage a team of technology business analysts, digital product owners (onsite and offshore) and project managers to deliver high-quality digital solutions for the customer platforms and peripheral systems across multiple initiatives and workstreams
• Lead impact analysis and risk assessments for proposed changes and new initiatives
• Provide leadership, support and guidance to business analysts and other team members.
• Provide leadership and management to front office digital support teams (digital champions) on front line feedback
• Curation and owner of the platform roadmap and backlog of demand from business and internal stakeholders

Stakeholder Engagement

• Engage with senior C-level/director level business/technology leaders to understand strategy, articulate solution options, evaluate trade-offs, and influence key decisions
• Be the trusted go-to-person and partner for key senior business stakeholders on driving and delivering digital agency initiatives
• Collaborate, engage with senior stakeholders to gather, analyse, and document business requirements for digital initiatives.
• Ensure that business requirements are aligned with business goals and objectives.
• Partner with development teams to ensure that solutions are delivered on time, within budget, and meet quality standards.
• Monitor and report on project progress, risks, and issues to senior management.

Job Requirements

• A bachelor’s degree in business administration, information technology, or a related discipline.
• 8+ years of experience in digital delivery, project management, SDLC with a focus on digital projects in agency digital domains
• Proven track record of leading and managing a team of business analysts, project managers and engaging with technical teams.
• Strong understanding of digital technologies and their application in business.
• Excellent analytical and problem-solving skills.
• Ability to translate complex business requirements into clear and concise functional specifications.
• Experience in facilitating workshops and meetings with stakeholders.
• Strong communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization.
• Experience with Agile and Waterfall project management methodologies.
• Proficiency in business analysis tools and techniques.
• Self-motivated, action-and-result oriented, team player, and demonstrable ability to influence others.

Others

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.