Agency :
Havas Media
Job Description :
Your role as a client leader is about understanding our clients in every way; being central to the relationship that Havas Entertainment holds. You need to understand what’s keeping your client awake at night, you need to be deep into their business – both operationally and strategically, to be on hand as a partner to help navigate clients through this and offer a firm point of view. We expect you to spend time with your clients, be at their offices, and be on their speed dial.
Internally you help bring the best of what we have to offer to bear; working closely with all teams to ensure the work is on brief and up to standard. You are the client inside. You galvanise internal teams around a challenge and bring in relevant teams as and when needed.
Principal Partner – FTC
Reporting To: General Manager
Office Location: HKX Building, 3 Pancras Square, Kings Cross
About Havas Media Group
Havas Media Group is part of the sixth largest advertising network in the world, Havas Group, which is owned by French mass media holding company, Vivendi. We are headquartered out of St Pancras, London, and along with offices in Leeds, Manchester and Edinburgh, we operate globally. Our CEO is Patrick (‘Paddy’) Affleck. Our overarching mission is to make a meaningful difference to the brands, businesses, and lives of the people we work with.
Our solution is simple: we identify and create meaningful media experiences to deliver meaningful growth for our clients. In the last two years, we’ve undergone a transformation that’s seen us bind together nine agencies into three core agency brands and propositions:
Havas Media – through which we deliver meaningful outcomes through meaningful media
Havas Market – through which we help clients build meaningful retail experiences
Havas Entertainment – through which we help clients create meaningful moments in culture
A bit more about Havas Entertainment
Havas Entertainment is a media agency designed for clients who live in culture – think Gaming, Arts, Film, TV, Toys and Fashion. From Puma to Redbull, Beats to Bumble, Rémy Cognac to Cointreau, UKTV to Universal Music, the list is impressive and it’s growing.
We are here to rewrite the rules of culture first communications.
Do you want to challenge the status quo?
Do you think there’s a better way that defies the tired, outdated conventions you see from most of today’s media agencies?
Do you have an appetite to do the type of work that gets more shared, more talked about, more noticed?
If yes, then we are for you.
A bit about you…
Let’s start with what we don’t want. We’re not after over intellectualising brainiacs. Yes, you might be the cleverest person in the room but we want team players.
We’re not after a been-to-the right-uni and got my 2:1. There’s nothing wrong with that, we want smart people but ‘smarts’ doesn’t always mean a traditional education. We want people who lean in.
We want people who feel a passion for this industry,
Who have a natural curiosity,
Who live and breathe culture.
Diversity isn’t a tick box for us. It brings new opinions and ideas. That thinking challenges the status quo and that leads to innovation.
Your background could be media planning or you might want to make a jump from advertising, social or even something outside our industry. Our philosophy here is to hire for attitude, train for skill. If you’ve got the qualifications great. If you’ve got the passion even better.
If any of this sounds like you. If you want to create solutions that unify advertising, PR, social, experiences and media. If you want to create cultural impact far greater than the sum of the individual parts then please get in touch.
The Role
Your role as a client leader is about understanding our clients in every way; being central to the relationship that Havas Entertainment holds. You need to understand what’s keeping your client awake at night, you need to be deep into their business – both operationally and strategically, to be on hand as a partner to help navigate clients through this and offer a firm point of view. We expect you to spend time with your clients, be at their offices, and be on their speed dial.
Internally you help bring the best of what we have to offer to bear; working closely with all teams to ensure the work is on brief and up to standard. You are the client inside. You galvanise internal teams around a challenge and bring in relevant teams as and when needed.
A talented leader with experience and conviction to inspire teams to deliver the best work of their career. As the senior most client contact your background in media must be solid with a broad understanding of full service marketing and our offering in supporting all areas of this. You set the tone for your team in terms of behaviours and expectations and are ultimately responsible for the relationship with the client.
What behaviours we need from you:
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You are your clients’ ‘go to’, you deliver a pov and perspective that your client respects.
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Constantly thinking about their problems as your own, finding ways to fix them, an extension of their team
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Deliver a strong client growth strategy, through forward planning to future proof working
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Growing your client’s business through our diversified services – across Data, Content etc
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Sitting on the agency management team, you will shape and develop the agency’s direction of travel, strong delivery of agency objectives, vision, improve ways of working and contribute to new business.
Responsibilities
Client Management:
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Client confidante; debates and supports, tackles challenges as a team
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Set the team expectations from operations through to planning, strategy and data
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Keep clients up to date on industry trends and what this means for their business
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Bring new news to clients; we lead in our expertise, we don’t follow / respond
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Place the client’s needs at the heart of all delivery and build strong, meaningful relationships
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‘Sell in’ annual plans / large Mx briefs across all channels to senior clients
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To have completed Client Development Plans
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Work seamlessly with all teams to ensure brilliant thinking is turned into brilliant implementation
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Within all annual planning and strategic/planning pieces include a ‘source of growth (SOG)’ using the Analytics Team benchmarks and applying a contribution to conversation from media
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Challenge strategy and ideas to ensure they are remarkable and inspirational for our clients
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Recognise new areas of income via a strong understanding of the services Havas Media Network offers
Commercial:
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Provide timely, accurate billings projections and keep commercial reports and forecasts updated
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Understand specific client needs and work with the wider HMN capabilities to create and develop tailor made services and solutions
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Make new business everybody’s business – act as an agency leader in new business by supporting new business and marketing in all areas including PR, case studies and award entries
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Share responsibility with the rest of the management team for developing new revenue streams
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Supervise / undertake additional projects beyond client responsibilities as requested
Agency Leadership and People Management:
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Work with the rest of the agency management team forming a high performing senior management team that inspires development across all corners of the agency
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Engender an agency culture and an agency belief that allows people to suggest their own thoughts around the service we deliver for our clients
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Instil a culture throughout the agency founded on our common and shared values
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Provide a support framework that allows people to enjoy the work they do, feel supported and recognised with continual communication
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Ensure the agency output is grounded in client needs but also delivers the ambitions of the agency
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Work as a collaborative positive team player across Havas Entertainment, actively supporting each other and sharing learnings
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Ensure the appraisal process is kept to for direct reports, taking ownership of your own skills development with full commitment and attendance to all training and development sessions
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Take a pro-active view to talent management within your team, optimising the development opportunities for others
What’s on offer from Havas:
We want you to do the best work of your career. To support you in managing your career, as well as your commitments and priorities in your life. We have created a modern, market leading approach to personal benefits, wellbeing, and care:
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We have shown at Havas, that we can all work productively in a new Hybrid manner
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To give you even more flexibility, and support a better balance between work and life, Havas employees are given the opportunity to work remotely from anywhere in the world for up to 4 weeks per calendar year.
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Alongside a generous holiday allocation and birthday off, we are all allocated one day per quarter as mental health days. These are simply days you can take off, guilt free and without eating into your holiday allowance
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We also haven’t forgotten about those benefits that make a meaningful difference to you, from a Havas Pension Scheme, Group Income Protection and free Mortgage Advice to retail discounts with Havas Perks and Health Insurance, we have you covered and much more!
#LI-TA1
Contract Type :
Temporary
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
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