Senior Client Director

For over 35 years, Yorktel has been the UC & VC Services Partner around the world for some of the largest business and government agencies. Our core expertise in video communications is in our roots, not an add-on service – making us a trusted partner not only to our clients, but also to our channel partners who sought a team that really gets the intricacies and impact of video.

The world’s largest enterprises and federal government agencies rely on us to take them through their visual collaboration journeys, from initial consult and design to integration and managed services. Our numerous industry awards and certifications, including the international standard for information security management, ISO 27001 are testament to our commitment to excellence.

Our goal is to enable and facilitate collaboration – person to person regardless of device or location.

We are looking for a senior client director to join our expanding EMEA sales organisation. Spearheading new business acquisition activities for Yorktel’s product and services portfolio. Focus on identifying new growth markets and opportunities, managing the client sales journey from lead to close.

Key Duties & Responsibilities

  • Strong individual contributor: Develop and execute on a new customer acquisition strategy to generate accelerated annual growth in revenue and bookings across mid-size to enterprise clients.
  • Create and implement individual account plans to help move new account/opportunity through the sales cycle from identification/research to close including RFP response preparation and submission.
  • Work cross-functionally with Customer Success and delivery teams, to complete the sales process, as required to drive revenue and bookings growth in targeted market/vertical.
  • Develop and exercise a profound understanding of business dynamics within area of control, as a basis for informed business decision making.
  • Attend conferences/network events and establish necessary partnerships to secure new business.
  • Build and maintain strong relationships with key clients, understanding their needs, and ensuring exceptional service and client centricity.
  • Supporting SVP of Sales to develop and implement effective sales strategies to drive revenue growth and market expansion.
  • Collaborate with marketing and Product/Technical teams to develop sales collateral and materials, ensuring a seamless customer experience.
  • Stay updated on industry trends, competitors, and market conditions to identify new opportunities. Use competitive intelligence in account planning and sales activities to develop counter strategies that will neutralize competitive influence on the customer’s buying decisions.
  • Work with customers and internal teams such as Sales Ops and Marketing to develop and deliver proposals/initiatives that meet customers’ and internal specific needs.
  • You’re a team player, happy to lead by example, and ready to throw yourself into our fast-paced start-up environment.
  • Lead and coordinate contract negotiations for a successful close.
  • Support the development of a healthy culture that retains key employees and encourages professional development.

Essential Skills Required For This Role

  • Proven ability to create trusted relationships with large organisations & C- Suite
  • Ability to adapt and work effectively within a rapidly changing and growing environment.
  • Your results will directly impact the overall growth of Yorktel. You will be a master at client engagement and impact how your customers do business in a rapidly evolving political and economic environment.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to understand the ‘bigger picture’ with clients and business drivers around collaboration solution implementation and service delivery.
  • Ambitious & Hungry individual keen to work in a fast-paced environment
  • Familiarity with a structures sales process methodology such as Value Selling or MEDDIC.
  • Results-driven with a customer-focused mindset.
  • Ability to develop and implement sales strategies.
  • Willingness to travel to client meetings when required.

Experience And Qualifications

  • A minimum of 10 year’s experience working in a sales hunter role selling Collaboration, UC and Services or SaaS in the UK and EMEA markets.
  • Experience of longer value outcome driven sales cycles, from 6 months+
  • Consultative sales experience with the ability to find creative solutions.
  • Bachelor’s degree in business, marketing, or a related field (Master’s degree preferred).
  • Proven experience in sales, with a track record of meeting or exceeding sales targets.
  • Proficiency in CRM software and Microsoft Office Suite.

Join us and you will enjoy an excellent salary and benefits package, including pension and private health care.

We conform to all the laws and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex and sex orientation. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

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