At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

The Senior Software Product Manager (Director level) will lead the direction of our patient recruitment software product suite through needs identification, research, vision-setting and prioritization.

You will partner with key stakeholders, our clients (pharmaceutical, biotechnology and clinical research companies), IT and the Product Team to deliver innovative solutions that have a positive impact to our clients.

You will function as the voice of the customer and serve as the go-to subject matter expert on systems, integrations, processes, and operations required to support our patient recruitment technical needs.

Responsibilities:

• Conduct thorough user research to gain insights into user needs and challenges and translate them into product features and software requirements.
• Own the product vision, strategy, and roadmap by collaborating with company leaders, internal teams and the patient recruitment services team.
• Collaborate closely with the engineering team(s) to ensure the timely delivery of the product with the committed features.
• Lead the product release planning, feature backlog management, prioritization, UX designs, and translate features into actionable epics and user stories.
• Make critical decisions regarding functionality and priorities, always focused on delivering value and maintaining high quality.
• Define and measure quantifiable metrics to ensure customer satisfaction, engagement, and adoption.
• Manage timelines for implementation, delivery, and deadlines throughout the development process.
• Analyze the competitive landscape, trend reports, market statistics, and metrics to enhance our products.
• Utilize collected feedback, collaborate with internal teams and implement changes accordingly.

A competitive candidate will have a deep understanding of product vision/launch, strong technical experience and a system thinking approach. The role needs an excellent communicator and collaborator to work with cross-functional global teams at all levels within the organization.

Education and Experience:

• Bachelor’s degree or equivalent and relevant formal academic / vocational qualification
• Previous software product management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12 years’ experience).
• In some cases an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Strong technical background with a clear understand of the underlying technologies, development processes, and industry standards to effectively communicate with engineering teams, assess feasibility, and make informed decisions.
• Proven ability to think strategically and translate business objectives into actionable product strategies and roadmaps
• Strong leadership skills, with the ability to inspire and motivate cross-functional teams and drive collaboration and accountability
• Proficiency in using data and analytics to make informed decisions, prioritize features, and measure product success
• Proven ability to collaborate with operational teams to gather requirements, define workflows, and deliver products that streamline operations, increase efficiency, and enhance productivity.
• Ability to prioritize features, set release schedules, and make data-driven decisions to maximize product value and success
• Strong commitment to quality and attention to detail, with a focus on delivering high-quality software products

PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require as-needed travel (0-20%).

The salary range estimated for this position is $170,000 – $220,000. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.

We offer a comprehensive Total Rewards package that our US colleagues can count on, which generally includes:

• A choice of national medical and dental plans, and a national vision plan
• A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Accounts (HRAs) or Health Savings Account (HSA)
• Tax-advantaged savings and spending accounts and commuter benefits
• Employee assistance program
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan