JOB DESCRIPTION
POSITION/LEVEL: Vice President of Revenue Management FLSA STATUS: Exempt
DEPT/OFFICE: One Times Square, Revenue Management DATE: May 2025
REPORTS TO: EVP One Times Square
About Jamestown
Jamestown is a design-focused, vertically integrated real estate investment manager and service provider with over 40 years of experience and a mission to create places that inspire. Since its founding in 1983, Jamestown has executed transactions exceeding $40 billion. As of September 30, 2024, Jamestown has assets under management of $14.2 billion and a portfolio spanning key markets throughout the U.S., Latin America, and Europe. Jamestown employs more than 650 people worldwide with 11 global offices, including headquarters in Atlanta and Cologne. Current and previous projects include One Times Square and Chelsea Market in New York, Industry City in Brooklyn, Ponce City Market in Atlanta, Ghirardelli Square in San Francisco, the Innovation and Design Buildings in Boston and Lisbon, and Groot Handelsgebouw in Rotterdam. For more information, visit www.jamestownlp.com.
About One Times Square
One Times Square is a 26-story building located at the intersection of 42nd Street, Seventh Avenue, and Broadway in the heart of Times Square. Originally built as the headquarters for the New York Times at the turn of the 20th century, the building is being reimagined as a modern-day destination for entertainment, technology, and art by Jamestown. The building has been the focal point for the iconic Times Square New Year’s Eve Ball Drop Celebration since 1907 and continues to play a central role in the world’s New Year’s Eve traditions. For more information, visit www.onetimessquare.com
JOB SUMMARY AND DISTINGUISHING FEATURES OF THE WORK:
The Vice President of Revenue Management will lead all revenue optimization strategies across ticket sales, dynamic pricing, and data analytics for One Times Square and associated visitor experiences. This position will develop and execute strategic pricing, inventory allocation, and yield management processes to maximize revenue and guest satisfaction.
The ideal candidate will be an analytical and strategic thinker with experience in revenue management for attractions, hospitality, or tourism-based businesses. They will lead a data-driven approach to pricing, forecasting, and revenue strategy while collaborating across departments to develop promotions, packages, and other sales initiatives. This role will also manage reporting and analysis tools to monitor market conditions, competitive positioning, and revenue performance while ensuring pricing strategies align with customer value perception.
Essential Functions
- Develop and implement a comprehensive revenue management strategy that optimizes pricing, capacity utilization, and overall profitability.
- Lead and oversee pricing models for ticket sales, group sales, and third-party resellers.
- Establish and manage a dynamic pricing strategy that adapts to real-time market conditions, seasonality, and booking trends.
- Analyze consumer behavior, booking patterns, and competitor pricing to drive informed pricing decisions.
- Forecast attendance and revenue trends based on historical data, booking pace, and market indicators.
- Develop and monitor key revenue and yield management metrics to ensure optimal performance.
- Work cross-functionally with Sales, Marketing, and Operations to develop promotions, bundled ticket packages, and pricing initiatives.
- Collaborate with Finance on budgeting and revenue forecasting efforts.
- Ensure third-party sales channels adhere to agreed-upon pricing, inventory allocations, and distribution strategies.
- Identify new revenue opportunities, including ancillary revenue streams such as F&B, retail, private events, and VIP experiences.
- Implement control policies and pricing tools to maximize revenue during peak periods and drive demand during lower periods.
- Maintain and enhance data reporting systems, dashboards, and analytics tools to provide visibility into key business performance metrics.
- Build strong industry relationships and maintain awareness of market trends, emerging technology, and best practices in revenue management.
- Lead a team responsible for pricing execution, reporting, and revenue analysis.
MINIMUM QUALIFICATIONS REQUIRED:
Experience:
- 8+ years of experience in revenue management, pricing, or yield optimization within tourism, attractions, hospitality, or entertainment.
- Strong expertise in data analytics, forecasting, and dynamic pricing models.
- Experience working with ticketing and revenue management systems e.g., Accesso, Gateway, Salesforce, Outbox
- Extensive New York City tourism market knowledge, including relationships with key industry stakeholders.
Skills & Abilities
- Ability to interpret complex data sets and translate insights into actionable business strategies.
- Proven leadership experience, including managing teams and cross-departmental collaboration.
- Understanding of third-party sales channels (OTAs, travel trade, CityPASS, Go City) and best practices in pricing and distribution.
- Exceptional financial and analytical skills, with a strong grasp of performance metrics, budgeting, and forecasting.
- Entrepreneurial mindset with the ability to develop innovative revenue-driving strategies.
- Strong communication and presentation skills, with the ability to influence senior leadership and stakeholders.
Other:
- Must be willing to travel as needed for property visits, events, tradeshows, sales missions, and industry conferences.
JOB FUNCTIONS, KNOWLEDGE, SKILLS, and WORKING CONDITIONS
Regular and reliable attendance, in alignment with standard working hours, plays an essential role in supporting the success of this position. Given the dynamic nature of the travel and tourism industry, team members may occasionally be asked to work flexible schedules that align with the evolving needs of the attractions and affiliated businesses.
All employees are expected to uphold company policies and procedures to ensure the safety, efficiency, and high-quality experience of operating the attraction and related ventures.
This role involves physical activity, including walking through the attraction and standing for extended periods. Tasks may vary in duration and intensity each day and require the ability to operate the necessary equipment with care and dexterity.
Working Conditions
The candidate must be able to work in a fast-paced, dynamic environment. Responsibilities may require an adjusted work schedule, travel, and evening/weekend hours to meet deadlines or attend special events.
At Jamestown LP, we are committed to fostering a workplace where all employees feel valued, supported, and empowered to succeed. We believe that a strong, dynamic team is built on a foundation of fairness, transparency, and opportunity for all. We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are dedicated to attracting, developing, and retaining a workforce that reflects the diverse communities in which we operate.
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