Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Vice President, Office of the CEO

The Vice President, Office of the CEO, is a critical strategic partner and advisor who supports the Chief of Staff and CEO in driving enterprise-wide initiatives, ensuring the effective execution of the company’s strategic vision and the effectiveness of the CEO Office. This role operates at the intersection of leadership, communication, and operations, ensuring alignment across the executive team. The ideal candidate is comfortable flexing between the most strategic and the most tactical tasks— rolling up their sleeves and operating across all levels to drive outcomes. Day-to-day responsibilities are dynamic and will vary based on the candidate and the business needs at the time.

Key Activities

Strategic Planning & Execution

• Partner with the Chief of Staff, CEO, and executive leadership to develop and track progress against company-wide strategic initiatives.
• Lead special projects, cross-functional programs, and high-priority initiatives on behalf of the CEO.
• Prepare strategic presentations, reports, and briefing documents for the Executive Leadership Team, the Board of Directors, and other stakeholders.
• Collaborate with key internal stakeholders to ensure proactive financial and non-financial performance management.

Operations & Governance

• In collaboration with the Chief of Staff, drive execution of company operating cadence, including executive committee meetings, quarterly business reviews, board meetings; and support leadership offsites and annual planning cycles
• Support Chief of Staff to ensure CEO’s time and focus are aligned with the organization’s most critical priorities.
• Oversee agendas, follow-ups, and outcomes for CEO-led initiatives.
• Support Chief of Staff to oversee Office of the CEO operations, including effective planning of key trips, meetings, and calendars.

Executive Alignment & Communication

• Facilitate communication between the CEO and Chief of Staff and internal/external stakeholders to ensure timely decision-making and alignment.
• Work with key stakeholders to evolve and execute clear and concise messaging to communicate the CEO’s vision, priorities, and updates across the organization and external audiences.

Professional Experience & Education

• 15+ years of progressive experience in strategy, operations, or executive-level roles in high-growth or enterprise environments.
• Strong preference for someone with top-tier strategic consulting experience, at a principal / associate partner level.
• Bachelor’s degree required; MBA strongly preferred.
• Experience in hospitality preferred.
• Spanish language proficiency is an asset.

Technical Skills & Knowledge

• Exceptional analytical and strategic thinking skills; able to synthesize complex issues and make sound decisions.
• Strong written and verbal communication skills, with a track record of producing high-impact executive content.
• Demonstrated experience in project management and cross-functional leadership.
• Proven ability to operate with discretion and handle confidential information with professionalism.

Key Behavioral Competencies

• Highly organized and detail-oriented, with a proactive and adaptable mindset.
• Strong interpersonal skills and executive presence.
• Capable of thriving in fast-paced, ambiguous environments.
• A collaborative team player with the confidence to challenge and influence senior leaders.
• Resourceful and hands-on, able to roll up sleeves when needed to move initiatives forward.

Travel

• Adhoc travel required.

This role will be a Hybrid working model, which will require 3 days per week in the Miami Four Seasons Corporate Office located at 1441 Brickell Avenue, Suite 1007, Miami, Florida.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf