Director of EVSE Engineering / Director of Customer Support

The ideal candidate will plan, direct, and coordinate the activities of the R&D engineering department with emphasis on new product design and launch, continuous improvements, and cost savings.

About Us

Zerova Technologies designs and manufactures a complete line of electric vehicle (EV) charging solutions that power brands globally. Whether white-label or collaborative design partnerships, Zerova works closely with its customers to ensure success and align with their global channel strategies.

As a subsidiary of Phihong Technology, Zerova leverages their 50+ years of experience as a global manufacturer of power products to provide an industry-leading product portfolio to address a broad set of EV charging use-case scenarios.

Zerova places importance on cultural compatibility with its partners and strives to integrate green energy, carbon reduction, and sustainable development practices into its solutions.

Responsibilities

• Leads and directs the engineering team to obtain optimum productivity, exceed project goals, and train the entry-level engineers.
• Manages staff selection, performance, development and training processes to ensure team competencies and capabilities to reach the business goals and expectations.
• Responsible for developing and implementing manufacturing methods, ensuring the highest quality, lowest cost, lowest scrap, and optimum capacity.
• Guide design/manufacturing concepts and specification requirements to best utilize equipment and manufacturing techniques to include standard work.
• Quotes, purchases, and inspects new equipment required for ongoing efficient operation of process and implementation of new processes.
• Assists in the development of processes and procedures to drive improvements and best practices.
• Determines and reviews all manufacturing processes for cost-effectiveness and feasibility, both before and after engineering releases to manufacturing.
• Assists with engineering releases and changes relative to routings, setting standards, data entry, and follow-up.
• Participates in design reviews and responsible for improving the design for manufacturability early in the design phase of new product development.
• Conduct a continuous search of new materials, fixtures, processes and procedures to enhance and improve the production lines to help the operation reduce overall costs.
• Work closely with the quality and operations teams to manage root cause analysis and corrective actions related to internal and/or external quality concerns.
• Lead and assist the training of production employees in best practices of setting up equipment and tooling, maintaining processes, and troubleshooting problems.

Qualifications

• Must have experience in new product launch and program implementation.
• Advanced knowledge of Power Supply Manufacturing concepts and techniques.
• Ability to teach, coach, and mentor entry level engineers.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite.
• Strong attention to detail, good organizational skills and the ability to prioritize with changing situations.
• Strong interpersonal, written and verbal communication skills to drive tasks to completion.
• Able to handle multiple priorities and work well under pressure.
• Ability to communicate accurately and comfortably with all levels of management.
• Must be able to efficiently and accurately create and modify engineering drawings.
• Motivated self-starter that is able to productively work alone and in groups to solve problems.
• Proficient in English (ready, writing & verbal skills).

Experience

• B.S. in Engineering or equivalent combination of relevant education. MSEE preferred.
• 5+ years of supervisory or management experience.
• 15+ years’ experience.

Benefits

• 401(k) matching
• FSA Accounts
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off

This is a fully onsite position located in Fremont, CA; Monday- Friday from 10 am to 7 pm.

Zerova is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.